
Data and Evaluation Manager vacancy
Do you love to translate data into useful insights to communicate impact? Thanks to funding from the National Lottery, we're looking for a data and evaluation whiz to join our team.
Location: Hybrid (Remote and In-Person), Manchester, England
Reporting to: CEO and General Manager
Hours: 2 days per week (flexible, to be agreed)
Salary: FTE £28,275 @ 37.5 hours per week
Pro rata: £11,310 (2 days week)
Benefits: 11.2 days per year holiday/contribution towards pension
Employee Contract to start in June 2025
Role Purpose:
The Data and Evaluation Manager will play a crucial role in supporting the CEO and General Manager through the effective use of our Customer Relationship Management (CRM) system by collating and presenting evaluation and monitoring data. This role will be responsible for extracting, analysing, and reporting on data to support strategic decision-making, monitor team performance, and ensure robust auditing processes. The ideal candidate will be highly organised, detail-oriented, and possess strong analytical and communication skills.
Key Responsibilities:
CRM Management Support:
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Implement a new CRM system
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Provide support to the CEO and General Manager in navigating and utilising the organisation's CRM system.
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Assist in the development and implementation of CRM best practices and data entry protocols.
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Extract specific data and generate reports from the CRM system as required by the CEO and General Manager.
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Identify and troubleshoot data quality issues within the CRM system.
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Potentially undertake and provide basic training or guidance to team members on CRM usage.
Evaluation and Reporting:
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Collate evaluation data and reports generated by various team members.
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Synthesise information from multiple sources into clear, concise, and insightful reports for the CEO and General Manager.
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Develop and maintain templates for regular monitoring and evaluation reports.
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Present data in an accessible format, including charts, graphs, and summaries, to facilitate understanding.
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Identify trends, patterns, and key insights from the data to inform decision-making.
Monitoring and Auditing Support:
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Assist in the monitoring of team processes and performance based on data extracted from the CRM and other sources.
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Support the CEO and General Manager in audit processes by providing relevant data and reports.
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Contribute to the development of data-driven performance indicators and targets.
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Identify potential areas for improvement in data collection and reporting processes.
General Responsibilities:
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Maintain confidentiality and data security in accordance with organisational policies and data protection regulations.
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Manage own workload effectively and prioritise tasks to meet deadlines within the allocated working hours.
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Communicate effectively and professionally with the CEO, General Manager, and other team members.
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Undertake any other reasonable duties as required by the CEO and General Manager.
Person Specification:
Essential Skills and Experience:
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Proven experience in data handling, analysis, and reporting.
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Demonstrable experience working with CRM systems
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Strong proficiency in Microsoft Office Suite, particularly Excel (including data manipulation, formulas, and charting).
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Excellent attention to detail and a high level of accuracy.
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Strong analytical and problem-solving skills, with the ability to interpret data and identify key insights.
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Excellent written and verbal communication skills, with the ability to present data clearly and concisely.
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Strong organisational and time management skills, with the ability to manage multiple tasks and meet deadlines.
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Ability to work independently and as part of a team.
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Commitment to maintaining confidentiality and data security.
Desirable Skills and Experience:
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Experience in developing data visualisation tools or dashboards.
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Understanding of evaluation methodologies and principles.
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Experience in supporting audit processes.
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Familiarity with data protection regulations (e.g., GDPR).
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Experience within the Voluntary, Community, Faith, and Social Enterprise sector
Personal Attributes:
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Proactive and self-motivated.
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A logical and methodical approach to work.
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Ability to learn quickly and adapt to new systems and processes.
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Professional and discreet manner.
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Positive and collaborative attitude.
To Apply:
Please submit your CV and a brief cover letter or a video explaining why you want the role and outlining your relevant experience and suitability for the role to magdalen@afrocats.org.uk
Closing Date for Applications: 23rd May 2025 at 5pm
Interview dates will be set